Through its logistics partners, Grydle & Sync can ship addresses across India. There are some products that cannot be shipped to certain destinations. See our Shipping Restrictions section for more information.
4.1 SHIPPING METHODS :
Standard Ground: In stock products will ship within 72 hours and will arrive in the standard number of transit days from our Distribution Centers or the manufacturer. Holidays will increase the time of delivery since our distribution centers are closed and most carriers are not delivering.
4.2 SHIPPING RATES :
Shipping rates for orders from Grydle & Sync depend upon the shipping method, delivery address, dimensions and weight of the package. The weight class of any such item can be found on its product detail page.
The freight charge is applied only one time. There is no additional freight charge for back order shipments. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full kilogram.
4.3 NUMBER OF SHIPMENTS :
The number of shipments we make for your order is dependent upon:
Items requiring special shipping and handling: Items that require special shipping and handling, such as items that are oversize, crated or shipped on a pallet, will be subject to an additional fee for delivery.
Factory / Direct shipments: Some of our products ship directly from the manufacturer and will not be included with those that ship from our distribution centers.
4.4 ITEMS SHIPPED BY A GRYDLE & SYNC MANUFACTURER :
If you ordered a Factory Ship item, the order will be fulfilled by a Grydle & Sync manufacturer and the estimated shipping time frame will be listed on the account detail page. If you do not receive your shipment within the expected time frame please contact Customer Service.
4.5 SHIPPING RESTRICTIONS :
Hazardous Materials and Food Items cannot be shipped to certain address. Territories based on the transportation method needed to deliver the order. If you would like to ship one of these items, please contact Customer Service to ensure that there are no issues with the delivery of your order.
4.6 DELIVERY TIME :
Delivery of your order is subject to item availability, warehouse location and the shipping method selected for the order. When the order has been processed, a shipping confirmation email will be sent to the address on file.
4.7 AVAILABILITY :
The following is a list of the several types of availability for items on our site.
In-Stock: Item is on hand in at least one distribution center, and we expect to be able to prepare this item for shipment within 72 hours (depending on the shipment method you choose). Please Note: In-Stock items often enter the shipping process immediately, so it is difficult to change an order containing in-stock items. When ordering such items, please double-check the details of your order before submitting it. Most In-Stock orders will ship within 72 hours.
Available to Ship : Item is currently not in stock at our warehouses, but it is available from the manufacturer. If you place an order, we will send you an e-mail with the expected delivery date as soon as we have that information.
We will inform you by email if any items in your order prove to be unavailable.
Placing an available item in your shopping cart does not reserve that item. Available inventory is only assigned to your order after you click the “Place Your Order” button and receive email confirmation that we’ve received your order.
4.8 DELIVERY ESTIMATES :
Our estimated shipping dates are based on several factors, including product availability, how quickly we can obtain and assemble items for shipment, and the availability time listed on a product’s detail page.
Orders are processed and shipped Monday through Friday (except holidays).
Grydle & Sync and its delivery Companies observe the following Holidays:
1) Republic Day
2) Independence Day
3) Gandhi Jayanti
4) Diwali
5) Holi
4.9 TRACKING INFORMATION :
You can view through your account information and check the status on our deliver partner’s website. If you don’t see any tracking information for your shipment and the estimated delivery date has not yet passed, please do not be concerned.
Tracking information indicates the package has been delivered: Please check with your colleagues, neighbor, building managers and guards.
Tracking information indicates the package is undelivered: If the package is being returned to us or if the delivery address is incorrect, please contact us.
No tracking information available: If you can’t locate any tracking or delivery information about your package, please contact us. Please confirm the correct shipping address when writing to us about lost packages.
4.10 AIRPORTS :
In some cases, airports may require special clearance to restricted areas or a scheduled delivery with advanced notice. Please contact Customer Service if you need assistance with an Airport delivery.
